Your Trusted IT & Computer Repair Experts Since 1998

Reliable Computer Repair and IT Solutions

If you’re looking for dependable computer repair and professional IT support in Yorktown, VA, Genesis Computer Repair & Sales (GCRSMobile) is here to help. Since 1998, we’ve delivered trusted technology solutions for homeowners, businesses, and senior living communities, without the confusing tech jargon. Whether your computer is running slow, your network is acting up, or you need a reliable managed IT partner, our experienced technicians are ready to assist. Call (757) 833-6262 today and let us get your technology back on track.

Full-Service IT Support That Speaks Human

Genesis Computer Repair & Sales is a full-service IT solutions provider built around one simple idea: technology should make your life easier—not harder. We support home users and businesses with practical, cost-effective solutions that fix the problem and help prevent it from coming back.

From computer repair and hardware upgrades to fully managed IT services, we take a clear, straightforward approach. We listen first, explain what’s happening in plain language, and recommend the smartest path forward—no pressure, no upsells, no confusion.

Computer Repair Services for Desktops, Laptops, and More

When your device fails, you don’t just lose a machine—you lose time, access, and peace of mind. Our technicians repair most makes and models of desktops, laptops, and tablets, including Apple devices. If your computer won’t turn on, your laptop has a broken screen, or a virus is causing chaos, we’ll diagnose the issue and offer a repair solution that makes sense.

Common Computer Repair Solutions We Provide

Virus and malware removal

Operating system reinstallation (Windows and macOS support)

Password recovery and login help

Performance optimization and startup cleanup

Hardware repair and replacement (including laptop screens)

Storage upgrades, including SSD installation

A lot of customers assume a slow computer means it’s time to replace it. In many cases, a targeted repair or upgrade can dramatically improve performance and extend the life of your device.

Computer Sales and Custom Builds Made for Your Needs

Buying a computer shouldn’t feel like guessing. We sell a variety of computers and can help match you with the right system based on how you actually use technology—work, school, gaming, or everyday home life. We also build custom desktop PCs to your specifications, from high-end gaming rigs to budget-friendly family systems.

Refurbished Computers That Save Money Without Cutting Corners

Our refurbished computers are thoroughly tested and restored to perform as close to new as possible. Each system receives a clean installation of the operating system it was designed to support, plus essential software to help you stay productive. We back our work with a 30-day labor warranty, with extended options available if you want longer-term protection.

Managed IT Services That Keep Businesses Running

For many small and mid-sized organizations, in-house IT support is limited—or doesn’t exist. That’s where our managed services make the difference. We provide proactive IT support designed to improve uptime, reduce disruptions, and protect the systems your business depends on.

Managed IT Services Include

  • 24/7 network monitoring
  • Business data backup and recovery planning
  • Network security services
  • Cloud solutions and consulting
  • IT project management
  • Regulatory compliance support
  • Server maintenance and secure backup
  • Business continuity solutions

If you’re tired of recurring tech issues, slow response times, or unexpected downtime, we can help you move from reactive fixes to proactive support.

Remote Repair and Support When You Need It Most

Some issues can be solved quickly without a service visit. We offer secure remote support options so our technicians can assist you where you are. With your permission, we can troubleshoot common issues, remove malware, optimize performance, and help recover lost or missing data.

If the issue requires hands-on repairs, we can also provide on-site support through our mobile unit.

Support Memberships and Service Packages

We also offer support solutions designed for people who want ongoing help—whether it’s answering questions, troubleshooting devices, or resolving more complicated issues without the stress.

Home and Business Support Built Around Fast Response

When technology breaks, waiting days for help is not an option. Our approach to home and business support is simple: be responsive, be clear, and fix the issue with professionalism. We support day-to-day technology needs while also helping reduce long-term risk through preventative recommendations and better system habits.

Senior Living Technology Support With Patience and Care

Technology is essential for community engagement, entertainment, safety, and staying connected with family—but it isn’t always intuitive. Our senior living support is designed to help residents navigate their devices with confidence.

Common Devices We Help Seniors With

iPhones

Computers and tablets

Email and online accounts

Streaming devices

Security cameras and smart home tech

We focus on respectful, step-by-step support that reduces frustration and increases comfort with everyday technology.

Google Reviews

Genesis staff worked diligently to get me back on track. Excellent work.


~ Linda M.

Awesome customer service, and great product!!


~ James H.

Computer repair

Mail my computer because of my limited mobility Pre repair discussed I repairs, time of return and cost Returned in a timely matter Thank you


~ Fern W.

Contacted them to mount two large TVs. Technician arrived on time and mounted both TVs without any problems. Technician was efficient, friendly, and courteous. Moved furniture as needed to access walls, returned furniture to original position. Cleaned up trash from mount packaging, set up streaming software. Couldn't ask for better experience.


~ Robert M.

well satisfied with service..Lisa came to the rescue..would recommend to all, home or business..


~ Phil G.

Get Started With Genesis Computer Repair & Sales

Whether you need computer repair, a new system, remote help, or a fully managed IT partner, Genesis Computer Repair & Sales is ready to help. We’re proud to serve our community with honest service, experienced technicians, and support that’s easy to understand.

Call (757) 833-6262 or email sales@buygenesiscomputers.com to get started.