Professional PC and Laptop Repair Services
If your computer isn’t working the way it should, Genesis Computer Repair & Sales (GCRSMobile) is here to help in Yorktown, VA, with fast, reliable service you can trust. From virus removal and screen replacements to remote troubleshooting and hardware upgrades, our experienced technicians handle it all. Call (757) 833-6262 today to schedule professional computer repair and get your technology working again.
Professional Computer Repair for Desktops and Laptops
Technology problems can bring your work, school, or personal life to a halt. Whether your desktop won’t power on, your laptop is running painfully slow, or you’re dealing with repeated system crashes, our team has the experience to diagnose and resolve the issue efficiently.
We service most makes and models, including Windows PCs and Apple computers. Our technicians are highly experienced in Microsoft Windows operating systems and networking environments, and we provide solutions tailored to your device’s specific condition.
Common repair services include:
Diagnosing hardware failures
Replacing damaged components
Fixing boot errors and system crashes
Resolving overheating issues
Repairing laptops with broken screens
Before recommending replacement, we thoroughly evaluate your system to determine whether repair or upgrade is the most cost-effective solution.
Virus Removal and Operating System Reinstallation
Viruses, malware, and ransomware can compromise your data, slow your system, and threaten your privacy. If your computer is infected, acting strangely, or displaying suspicious pop-ups, we can remove malicious software safely and restore system stability.
Complete System Cleanup and Fresh OS Installations
In some cases, a full operating system reload is the best way to eliminate persistent issues. We can:
Back up your important data.
Replacing damaged components
Upgrade to compatible versions (Windows 10 or 11)
Restore your files and essential programs
If your system is still running older operating systems such as Windows 7 or Windows 8, we can advise you on upgrade options and compatibility.
Pairing an OS reinstall with a solid-state drive (SSD) upgrade can significantly improve performance—often making an older computer feel new again.
Laptop Repair and Screen Replacement
Many customers assume that a cracked laptop screen or damaged casing means it’s time to buy a new device. That’s not always the case. We replace most laptop screens at a fraction of the cost of replacement.
Our laptop repair services include:
Screen replacements
Keyboard and trackpad repairs
Battery replacement
Charging port repairs
Internal hardware diagnostics
We work with dependable vendors to source quality replacement parts at competitive prices, helping you extend the life of your device.
Hardware Upgrades and Performance Improvements
If your computer is sluggish but still functional, an upgrade may be all it needs. We provide performance-boosting solutions for both desktops and laptops.
Upgrade Options Include
Memory (RAM) upgrades
Solid-state drive (SSD) installation
Larger or faster hard drives
Graphics card upgrades for gaming
System optimization and startup cleanup
SSD upgrades, in particular, can dramatically increase overall speed. Many systems experience performance improvements up to ten times faster compared to traditional hard drives.
Computer Parts and Accessories
Genesis Computer Repair & Sales is more than a repair shop—we’re also a resource for parts and accessories in Yorktown, VA. If you’re building your own system or replacing components, our knowledgeable staff can help you choose compatible and reliable parts.
Our inventory includes:
Adapters and connectivity devices
Networking equipment
Monitors for office and gaming use
DVD drives and external storage devices
Printers and scanners
We offer delivery and setup services and pass along manufacturer warranties. We also provide additional protection warranty options for added peace of mind.
Secure Remote Computer Repair Services
Not every issue requires an in-person visit. We offer secure remote repair using encrypted support tools, allowing our technicians to log in—with your permission—to troubleshoot and resolve many common problems.
Remote services include:
Virus and malware removal
System optimization
Software troubleshooting
Data recovery assistance
Application installation and configuration
If your issue cannot be resolved remotely, our mobile repair team can provide on-site service to your home or business.
Why Choose Genesis Computer Repair & Sales
Founded in 1998, Genesis Computer Repair & Sales has built a reputation for professional service, competitive pricing, and customer-focused solutions. We maintain low overhead and pass those savings on to our customers. Our philosophy is simple: provide big-box quality service at fair, local prices.
We speak in language you can understand, explain your options clearly, and help you make informed decisions about your technology.
Frequently Asked Questions
How Do I Know If My Computer Needs Repair or Replacement?
In many cases, repairs or upgrades such as SSD installation or additional memory can restore performance. We evaluate your system and recommend the most cost-effective solution.
How Long Does Computer Repair Take?
Turnaround time depends on the issue and part availability. Minor repairs and remote fixes may be completed quickly, while hardware replacements may require additional time.
Is Remote Repair Safe?
Yes. We use secure, encrypted session tools and only access your system with your permission. Your privacy and data security are a priority.
Do You Repair Both Windows and Mac Devices?
Yes. Our technicians service both Windows PCs and Apple products.
Schedule Your Computer Repair Today
Whether you need virus removal, hardware replacement, system upgrades, or remote troubleshooting, Genesis Computer Repair & Sales is ready to assist. We proudly serve residents and businesses throughout
Yorktown, VA, with dependable computer repair and technology solutions.
Call (757) 833-6262 today or email sales@buygenesiscomputers.com to get started.











